Step one: You fill out the form on our website.
Step two: The analysis of your situation.
Step three: You gather necessary information for recovery.
Step four: The recovery of your Bitcoin wallet or other cryptocurrency wallets.
Step five: We send you Bitcoin / Cryptocurrency
Step six: The deletion of your personal data
We will ask you to describe your situation. It can be by e-mail, by phone, in a secure messenger or in person. Before we continue you will be informed about the recovering probability and the commission rate for it.
If you have a wallet file, you can send it to us directly through the encrypted channel or by use of delivery. If you don't know how to find it, we'll help you by phone, by e-mail or in person. If you don't remember your password, we will ask you to provide the list of password examples you could have used.
Our specialists do the data recovery. The duration of the work depends on the complexity of the situation.
After a successful recovery we will request a destination address to refund your money less commission.
After the recovery is complete (or if we inform you that recovery is not possible), we will safely delete all your personal data.